We know uptime is critically important to you. It's also important to us and our dealers.
From Do-It-Yourself tractor repairs to connected support, we're committed to keeping your machines up and running when you need them most.
We also know you want to repair your own equipment in your own workshop, and on your own time. That's why repairability is designed into every tractor we build.
Tools & Resources To Keep You Running
Customer Service ADVISOR™
Connect to your tractor with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations — all on your own in the workshop or in the field.
Operator, Diagnostic, and Technical Manuals
Digital database of do-it-yourself instructions. Everything you need to resolve equipment issues on your own. All Ag & Turf equipment operator manuals are now free and ready to download.
Access to Thousands of Parts
Access to thousands of replacement and maintenance parts for all makes and ages of machines — at any budget. PARTS OnSite™ even provides an inventory of parts where you need them most — in your very own workshop.
MyJohnDeere
Reference hour-interval maintenance online through your MyJohnDeere portal.
Routine Maintenance Guide & Tool Box
Reference decal for routine maintenance before everyday operation with the tools you need to complete the task, secured and stored right on your tractor.
Expert Alerts
Expert Alerts is a proactive monitoring system that can be set up with your dealer. This allows technicians to diagnose issues remotely and fix them at a convenient time for you with minimal disruption to your operation or bottom line.
Service ADVISOR™ Remote
With Service ADVISOR Remote, your dealer can remotely analyse Diagnostic Trouble Codes (DTCs) in near real time to isolate potential issues with your machine. When it's convenient for you, a technician will arrive with the right parts and tools to get you back up and running.
Design with You In Mind
Our design engineers keep user serviceability top-of-mind during product development, crafting the entire machine — including components like the 8R engine — easy to access so serviceability is easier and you get back in the field faster.
There is also a wealth of diagnostic information available at your fingertips with John Deere mobile apps.
EquipmentPlus provides operators of Air Seeders, Balers, Cotton Harvesters, Planters, Sprayers and Tillage equipment the ability to optimise their machine through proper machine and monitor setup, as well as maintenance and infield procedures.
Find the app to best fit your equipment needs at the Apple or Android app stores.
The Most Responsive Dealer Network in the Industry
Nobody cares more about keeping your equipment up and running than John Deere dealers. With a complete inventory of genuine John Deere parts, highly trained service technicians and a thorough understanding of your business, John Deere dealers are committed to keeping your equipment up and running.
Plus, they’re the most connected dealer network in the industry. Trained, knowledgeable technicians stand ready to support you when it matters most. Additionally, remote tools such as Expert Alerts and Service Advisor Remote allow technicians and farmers to identify and address issues before they impact your operations.
Today's Modern Tractors
Our equipment doesn't fit in your pocket like a mobile or come with fewer than 40 components. Our combines can weigh 15 tonnes or more and are manufactured with over 18,500 parts.
The same software that drives improved productivity, efficiency, and sustainability, also controls important safety and environmental features. That's why modifying software in our equipment is a no-go for us — and why our dealer network, and its highly skilled technicians, provide additional tools and resources when needed.
Safety First
Your well-being and that of our employees and technicians is of utmost importance. Modifying the software of heavy machinery could override safety controls and put people at risk. Operating and maintaining our equipment to the base engineering standards helps keep everyone safe.
Environment and Sustainability
Maintaining software equipment and operating it the way it was designed helps protect the environment and ensure your farming operations meet critical and required environmental standards.
Our success comes only when we help you leap forward. For additional questions on ownership and repair resources, contact your local John Deere dealer.
Media
A CONVERSATION ON RIGHT TO REPAIR WITH JULIAN SANCHEZ, DIRECTOR OF EMERGING TECHNOLOGY
Julian Sanchez, director of Emerging Technology
