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Support

SupportWhether it's environmental or mechanical, it's a fact of life in the field that no matter how much preparation and planning you've done, something may break during picking. We know you need to get back up and running fast, so it's important to know what support is available to you.

Your John Deere Cotton Dealer

Should always be your first call. They carry a large range of service and maintenance parts in stock, and have dedicated Cotton Picker Service Technicians available to you.

 

Network of Cotton Dealers

Your John Deere Cotton Dealer is part of a network of dealers. These dealers are located from Emerald down to Griffith and work together to access each other's inventory, to get you back up and running as quickly as possible. This is particularly important if you are picking away from your dealer's location. To access other dealers' stock, please contact your John Deere Cotton Dealer. We also conduct weekly calls during season to share any issues as early as possible and find and share resolutions.

 

Regional Support

John Deere strategically place large components, such as complete engines, pro-drive transmissions, final drives, controllers, roller assemblies, baler manifolds, hydraulic motors, rake bar assemblies, feeder frames, unit drive pumps, unit drive motors, fan assemblies and RMB display modules at selected dealer locations. This puts these "might use" components closer to your operations and close to major freight networks. Each John Deere Cotton Dealer has access to all of these components.

 

Parts Distribution Centre (ANZDC) Melbourne

Prior to each season, we support the John Deere Cotton Dealers by ramping up our stock levels of cotton parts and regular orders are sent out to dealers during the season. All parts located in the ANZDC are accessible by your John Deere Cotton Dealer 24 hours, 7 days a week. Please note, a call out fee may apply for after hours access.

 

REMAN Components

John Deere REMAN components are a repair option that can get you up and running quicker than rebuilding a component with spare parts. Most components can be quickly disconnected and reconnected, getting you back in the field quicker. And there are no worries on quality. John Deere REMAN components aren't rebuilt. They are remanufactured, which means every component is completely disassembled, thoroughly cleaned and inspected and machined to factory specification. Critical parts are replaced only with genuine John Deere parts and meticulously reassembled. Every component is tested before leaving the REMAN facility. All backed by better-than-new part John Deere warranty.