Expert Alerts assist to identify and diagnose a machine in some situations before a machine is symptomatic, allowing the operator to continue with operation temporarily until a convenient time - minimising cost of repair and potential impact on machine components. This is a proactive system, where your dealer is notified of potential concerns and will work with you to ensure your machine is operational for the maximum period of time with minimal impact on your operation or bottom line.
How it works
With your consent, Expert Alerts utilise advanced algorithms to analyse telematics data to proactively identify potential machine component failures and notify your dealer. This allows your technician to notify you prior to machine failure and schedule a service visit when it is convenient for you before the failure occurs. They will have the repair instructions and required tools and parts on board to minimise your repair cost and maximise your uptime.