Consumer Finance

Costs of Borrowing

Credit Fees

Establishment Fee - $395.00

Default Fees

Dishonoured Repayment Fee - $10.00

Default interest is 6% above the annual rate of interest listed below. Default interest is only charged on the overdue amount until you are no longer in default.

If you are in default and we enforce the contract, you may need to pay our reasonable costs and expenses in enforcing, attempting to enforce or taking any action under the contract after a default.

Annual rates of interest

The current fixed rate is 6.95% p.a.*

Comparison Rate 7.53% p.a.^

Items that may affect your interest rate include marketing programs and dealer subsidies. We reserve the right to change the base rate at any time with notification. However, once settled, your interest rate will be fixed for the term of the loan.

Standard Terms and Conditions

Standard Terms and Conditions

If you are facing hardship

If you are facing hardship

If you are facing hardship, please contact John Deere Financial immediately. Discuss the matter and see if you can come to some arrangement. You can ask John Deere Financial to change your contract in a number of ways:

  • extend the term of your contract and reduce payments; or
  • extend the term of your contract and delay payments for a set time; or
  • delay payments for a set time.

If John Deere Financial refuses your request to change the repayments, you can ask John Deere Financial to review this decision if you think it is wrong. If John Deere Financial still refuses your request you can complain to the Credit & Investments Ombudsman, but from 1 November 2018, the AFCA scheme, or ASIC, or get legal advice.

 

If you cannot afford your repayments and there is a mortgage over the property, you may:

  • if the mortgaged property is goods – give the property back to your credit provider, together with a letter saying you want the credit provider to sell the property for you;
  • sell the property, but only if John Deere Financial gives permission first;

OR

  • give the property to someone who may then take over the repayments, but only if John Deere Financial gives permission first.

If John Deere Financial won’t give permission, you can contact the Credit & Investments Ombudsman, but from 1 November 2018, the AFCA scheme for help.

 

You should understand that you may owe money to John Deere Financial even after the mortgaged property is sold.

Dispute Resolution

Dispute Resolution

If you have any complaints about your credit contract, or want more information, contact John Deere Financial. You must attempt to resolve your complaint with John Deere Financial before contacting the Credit & Investments Ombudsman, or from 1 November 2018, the AFCA scheme. If you have a complaint which remains unresolved after speaking to your credit provider you can contact the Credit & Investments Ombudsman, but from 1 November 2018, the AFCA scheme, or get legal advice.

 

The Credit & Investments Ombudsman, and the AFCA Scheme are free services established to provide you with an independent mechanism to resolve specific complaints.

 

The Credit & Investments Ombudsman may be contacted at:

   Credit and Investments Ombudsman

   Reply Paid 252

   SOUTH SYDNEY NSW 1234

   Phone: 1800 138 422

   Email: info@cio.org.au

 

From 1 November 2018, the AFCA scheme can be contacted at:

   Website: www.afca.org.au

   Email: info@afca.org.au

   Phone: 1800 931 678 (Free Call)

   In writing to:

   Australian Financial Complaints Authority

   GPO Box 3

   MELBOURNE VIC 3001

*Interest rate applicable to new loans approved on or after 1st October 2018

^The comparison rate is based on a Secured Personal Loan of $30,000 for a term of 5 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

Conditions apply. Finance available through John Deere Financial Limited (Australian Credit Licence 391484) to approved applicants only.